I help you get your research into the decisions that matter and show what it changed, so you stop feeling like your job is one reorg away from disappearing
“With Nikki’s guidance, our team has emerged more confident, more strategic, and better equipped to influence product direction.”
and still leaves you feeling replaceable
You do the study properly, you share it, people thank you for it, and then a few months later someone in leadership asks what research has done for the company lately. You know the answer is a lot. What you can’t do is point to the decision it changed, so every reorg, every budget conversation and every post about AI replacing researchers lands a little harder than it should.
Your work is good. What’s missing is a way to tie every study to the decision it’s meant to feed, and a way to show that change to the people who decide budgets, promotions and headcount, so your work is the reason they keep you.
01
The Decision Researcher course lives inside the paid side of my newsletter. It takes you from framing the decision behind every study to showing leadership what your research changed, with templates you use on your own work and a worked example to follow along with.
By the end you know your decision rate, you have the habits that get you pulled in before a decision gets made, and you have a clear story of what your research changed to take to your manager or your next interview.
Module 1 is free, so you can work out your own decision rate and try it out first
The paid newsletter
$9a month
02
Your manager says to use AI better, a stakeholder says to just go faster, and somehow you’re meant to keep the same rigor without anyone explaining what that looks like on a real study. It’s enough to make you want to throw your computer out the window.
These are the Claude Skills, agents and workshops I use in my own research. They take the first draft of the repetitive work off your plate and keep it to the standard you’d hold yourself to, so you get your hours back for the thinking your stakeholders notice.
03
Sometimes you need a person who has hired and mentored researchers to tell you what’s working, what isn’t, and what to do next. I’ve sat on both sides of the hiring table and led research teams, so you get the feedback I’d give my own team.
04
I work with research teams directly, on your own transcripts, templates and research process, so everyone works to the same standard and you aren’t the only person holding the process together.
“Nikki’s mix of strategic depth, hands-on execution, and genuine investment in her clients’ success makes her an invaluable partner for high-growth teams.”
“Nikki immediately understood our context, needs, and goals, and created a workshop customized with hands-on exercises tailored to our company.”
About me
I led research at Zalando and Olapic, taught it at Pratt Institute, and spent more than a decade doing the work before I turned any of it into a course, a skill or a talk. I’ve had plenty of my own readouts thanked and then forgotten, and most of what I teach came from figuring out how to stop that happening.
I wrote Impact, published by Routledge, on building research practices that create real, measurable change, and I write The User Research Strategist every week. I’m based in Jersey, Channel Islands, usually with a cat judging me from the desk.
13
years in research
10k+
weekly readers
50+
teams trained
30+
talks and workshops
Free resources
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